How do you shift from defending your IT budget to focusing on the value IT brings to the table? Listen in on the first “fireside chat” in our Partner Insights Series- featuring Nan Braun, CEO and co-founder of Thavron Solutions and Ginger Allen, IT BMO for GuideWell.
After implementing a new ITFM solution, Ginger and her team embarked on the journey to change the conversation with their internal customers on the VALUE IT brings to the organization. A clear linkage of IT spend to services that are demanded and consumed by the business allows them to delight the company’s customers by painting a clear picture of IT-enabled VALUE. Nan will moderate the conversation to learn first-hand how this linkage was achieved, road blocks to overcome and the true benefits associated with changing the conversation. Nan and Ginger will not only cover the technical process of maneuvering data in a system, but also using the new data transparency to influence strategic decision-making, planning and optimization of performance and cost.