Technology Business Management (TBM) has delivered valuable financial discipline to IT for over a decade—but today’s digital enterprises demand more. Rising AI investments, shifting business models, and increasing pressure from the C-suite require a fresh approach. Modern TBM is that next evolution: a framework designed to move beyond static reporting and cost transparency, empowering organizations to connect technology spend directly to business value and outcomes.
This white paper defines what Modern TBM is, why it matters now, and how organizations can adopt it successfully. Drawing from the latest thinking in the TBM Council Framework 2.0, insights from leaders at Nicus and ServiceNow, and analysis of market forces, it offers both a candid look at the shortcomings of traditional TBM and a clear path forward.
Here’s what you’ll learn:
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- Why legacy TBM tools and taxonomies fall short in today’s dynamic business environment.
- The four pillars of Modern TBM and how they drive measurable business value.
- The seven enablers that make Modern TBM practical, scalable, and actionable.
- How AI, automation, and enterprise-wide scope redefine TBM’s role in decision-making.
- What’s driving the convergence of ITFM, TBM, and FinOps—and what it means for you.
- How Nicus and ServiceNow together provide the definitive Modern TBM platform.
