Finance AI Agent recognized for enabling real-time recommendations and data-driven decisions on the ServiceNow platform.
Knowledge 2025, Las Vegas, — May 07, 2025 —
Nicus Software, Inc. (Nicus), a leading provider of enterprise IT Financial Management (ITFM) solutions, has been named one of five winners of the AI Innovation Zone Awards at ServiceNow Knowledge 2025. The recognition highlights the Nicus Finance AI Agent, developed on the ServiceNow platform, for its ability to deliver self-service, real-time financial insights that drive smarter technology investment decisions.
The award, presented by ServiceNow during its annual global conference, celebrates innovative AI Agents developed by sponsors in the AI Innovation Zone. As a winner, Nicus received dedicated booth signage acknowledging its achievement, and the Finance AI Agent will be spotlighted among the most impactful and practical applications of AI on the ServiceNow platform.
“Our Finance AI Agent simplifies access to complex IT spend data and democratizes decision-making,” said Janie Longfellow, Chief Product Officer at Nicus. “This award is a testament to the speed, creativity, and domain expertise of our product team—and to the real-world value this technology brings to enterprise finance leaders.”
The Nicus Finance AI Agent is deeply integrated with ServiceNow’s Now Assist and Nicus’ Financial Management Database (FMDB). It interprets natural language queries—such as “Where can we save money?”—and delivers actionable insights backed by Total Cost of Ownership (TCO) analysis. In practical terms, the Agent can help organizations uncover technology cost savings by identifying redundant applications and surfacing detailed cost data for consolidation opportunities.
Nicus will talk in more detail about the award-winning solution during its conference session, “How AI Agents in ServiceNow Drive Smarter Tech Spend Decisions,” led by Chief Product Officer Janie Longfellow on May 7 from 11:30 AM to 11:50 AM PDT.
The Nicus Finance AI Agent exemplifies how artificial intelligence can break down silos, reduce analysis cycles from weeks to minutes, and equip business leaders to manage IT spending with greater agility and confidence.
Media Contact
Gavin Drake
About Nicus
Nicus delivers clarity, control, and confidence in every technology investment. Our enterprise IT Financial Management (ITFM) and Technology Business Management (TBM) solutions help organizations transform complexity into actionable insight—empowering IT, finance, and business leaders to make smarter decisions, optimize spend, and drive better business outcomes. Whether running natively on ServiceNow or the Nicus Cloud, our solutions are trusted by Fortune 2000 companies to unlock the full value of their technology investments. Learn more at www.nicus.com.
ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Nicus, the Nicus logo, FMDB, and other Nicus marks are trademarks and/or registered trademarks of Nicus Software, Inc. in the United States and/or other countries.