In this new article we look at four key areas where understanding TCO is crucial to IT decision-making, and how teams can get this information in the ServiceNow applications they’re already using.
The newest addition to the FMDB family is available now in the ServiceNow App Store.
Join us for the 2026 Financial World of Information Technology Conference, hosted by the IT Financial Management Association (ITFMA), from July 20-24, 2026, at […]
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Trusted Numbers, Better Decisions: Closing the TBM Credibility Gap Many organizations have achieved IT cost visibility through traditional TBM platforms—but visibility alone doesn’t guarantee […]
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Budget season is meant to be a focused period of alignment—where strategy meets financial discipline. But for many IT organizations, it becomes something else […]
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According to the 2018-19 Gartner CMO Spend Survey, Marketing departments are the top consumer of IT in most organizations today. That means CMOs are […]
Despite today’s increasing interest and investment in digital transformation, the long-term trajectory of most initiatives doesn’t inspire much confidence. According to McKinsey & Company, […]
Building and maintaining credibility is a top priority for newly appointed CIOs, because the credibility established in the first 100 days of a CIO’s […]
The first, and arguably the most important, step in launching an ITFM program is to gain internal buy-in across both executive leadership and affected […]
In a 1-hour “fireside chat,” GuideWell’s IT BMO, Ginger Allen, shared several valuable insights from her experience leading the organization’s journey to ITFM maturity. […]
As CIO, are you and IT in a strong, offensive position? Or are you often defending or playing catch up? At Gartner IT Symposium/Xpo […]