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Nicus BMC Helix Integration

Drive service-based IT cost allocation from BMC Helix CMDB data.

Learn More about Nicus IFTM Platform

BMC Helix CMDB provides the Configuration Item and service mapping data Nicus uses to align IT infrastructure costs with the applications and business services they support for TBM and ITFM reporting.

What This Integration Enables

  • CMDB Configuration Items (CIs) — hardware, software, and application records
  • IT hardware and software asset inventory and cost data
  • Service and application mappings from BMC Helix Discovery
  • License and entitlement data
  • Utilization and performance data
  • Incident and service data for IT cost context

Common Use Cases

  • ITFM cost modeling using BMC Helix CMDB asset and service data
  • Service-based cost allocation using BMC Helix application mappings
  • IT asset cost allocation to business units and services
  • TBM and ITFM reporting supported by BMC Helix CMDB data
  • Software license cost allocation using BMC Helix asset and license data

Flexible Integration Options

BMC Helix is an enterprise ITSM and ITOM platform providing IT service management, a Configuration Management Database (CMDB), infrastructure discovery, and operations management capabilities. BMC Helix CMDB serves as the central repository for Configuration Items (CIs) — including hardware assets, software records, and application and service relationships — underpinning IT cost modeling and allocation.

Nicus uses data from BMC Helix — including CMDB Configuration Items, IT asset and license data, and service and application mappings — to support IT Financial Management (ITFM), cost allocation, and service-based financial modeling.

By incorporating BMC Helix data, organizations can align IT assets and services with financial cost structures, support service-based cost allocation, and maintain a consistent view of IT costs for ITFM and TBM reporting.

How Does Nicus Integrate

FAQs

Does Nicus work with BMC Helix?

Yes. Nicus uses data from BMC Helix — including CMDB Configuration Items, IT asset data, and service and application mappings — to support ITFM and cost allocation.

What BMC Helix data is typically used in Nicus?

BMC Helix data commonly used in Nicus includes CMDB Configuration Items, IT asset and license records, service and application mappings from BMC Helix Discovery, and utilization data.

Is BMC Helix the same as BMC Remedy?

BMC Helix is the current product name — the evolution of the legacy BMC Remedy ITSM platform into a modern cloud-based ITSM and ITOM platform.