In this new article we look at four key areas where understanding TCO is crucial to IT decision-making, and how teams can get this information in the ServiceNow applications they’re already using.
The newest addition to the FMDB family is available now in the ServiceNow App Store.
The cost model is the heart of any ITFM program. When it’s working, it gives leaders clear direction on how to cut waste, reinvest […]
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An IT finance team once completed a prioritization exercise during the kickoff of an ITFM implementation. They identified 60 key capabilities they wanted the […]
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Join Nicus at Nexus – a 2-day event in Santa Clara on Oct. 7-8, 2025 for ServiceNow ITAM and EAM customers to gain valuable […]
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As cloud adoption accelerates, a growing number of companies are turning to FinOps and cloud financial management to rein in cloud costs. As a […]
Balancing the needs of multiple stakeholders and their ever-changing priorities makes budgeting and forecasting for the IT organization a challenge. As ITFM practitioners, we […]
Everyone typically starts their journey in the same place, Excel, but that always becomes too burdensome to maintain and grow into getting your bills […]
From Family Budget to Boardroom Strategy What does a teenager’s request for an iPhone have to do with IT strategy? More than you might […]
In today’s world, AI is revolutionizing business operations, yet managing the associated costs and understanding their value can be challenging. Everyone wants to invest […]
Every year, federal agencies manage vast IT budgets that often stretch across multiple fiscal years and involve hundreds of sub-agencies. Leaders must answer one […]
Why Modern TBM Must Evolve to Embrace the Convergence of Two Powerful Disciplines For much of the past decade, Technology Business Management (TBM) and […]
Modern TBM: Why Yesterday’s TBM Fails Today’s Business Stop Measuring Spend. Start Driving Value. Legacy TBM promised transparency and alignment—but for many organizations, it […]
Most organizations can tell you how much they spend on IT projects—but few can tell you how much it truly costs to run them […]