In this new article we look at four key areas where understanding TCO is crucial to IT decision-making, and how teams can get this information in the ServiceNow applications they’re already using.
The newest addition to the FMDB family is available now in the ServiceNow App Store.
Join us for the 2026 Financial World of Information Technology Conference, hosted by the IT Financial Management Association (ITFMA), from July 20-24, 2026, at […]
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Trusted Numbers, Better Decisions: Closing the TBM Credibility Gap Many organizations have achieved IT cost visibility through traditional TBM platforms—but visibility alone doesn’t guarantee […]
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Budget season is meant to be a focused period of alignment—where strategy meets financial discipline. But for many IT organizations, it becomes something else […]
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Executive Summary Frustrated by an increasingly complex and labor-intensive spreadsheet-based planning system, LifeWay Christian Resources partnered with Nicus to implement a new dedicated solution […]
In a recent Gartner survey, cost optimization was cited as the fourth most important objective of ITFM/TBM (out of 12 total). And that’s no […]
Implementing ITFM/TBM software is a considerable investment, which is why organizations aim for a rapid deployment to realize positive ROI as fast as possible. […]
Overall interest in ITFM/TBM has grown steadily over the past several years. But in 2020, there are several trends that will likely cause that […]
When faced with mandatory budget reductions, IT leaders start scouring CapEx spend in search of “nice to have” items that can be cut, and […]
According to the 2018-19 Gartner CMO Spend Survey, Marketing departments are the top consumer of IT in most organizations today. That means CMOs are […]
Despite today’s increasing interest and investment in digital transformation, the long-term trajectory of most initiatives doesn’t inspire much confidence. According to McKinsey & Company, […]
Establish a firm connection between technology spend and the outcomes it enables — supporting strategic alignment between IT and the business, creating an efficient […]
Building and maintaining credibility is a top priority for newly appointed CIOs, because the credibility established in the first 100 days of a CIO’s […]