In this new article we look at four key areas where understanding TCO is crucial to IT decision-making, and how teams can get this information in the ServiceNow applications they’re already using.
The newest addition to the FMDB family is available now in the ServiceNow App Store.
Executive Summary Frustrated by an increasingly complex and labor-intensive spreadsheet-based planning system, LifeWay Christian Resources partnered with Nicus to implement a new dedicated solution […]
Implementing ITFM/TBM software is a considerable investment, which is why organizations aim for a rapid deployment to realize positive ROI as fast as possible. […]
Overall interest in ITFM/TBM has grown steadily over the past several years. But in 2020, there are several trends that will likely cause that […]
When faced with mandatory budget reductions, IT leaders start scouring CapEx spend in search of “nice to have” items that can be cut, and […]
According to the 2018-19 Gartner CMO Spend Survey, Marketing departments are the top consumer of IT in most organizations today. That means CMOs are […]
Despite today’s increasing interest and investment in digital transformation, the long-term trajectory of most initiatives doesn’t inspire much confidence. According to McKinsey & Company, […]
Building and maintaining credibility is a top priority for newly appointed CIOs, because the credibility established in the first 100 days of a CIO’s […]
The first, and arguably the most important, step in launching an ITFM program is to gain internal buy-in across both executive leadership and affected […]
In a 1-hour “fireside chat,” GuideWell’s IT BMO, Ginger Allen, shared several valuable insights from her experience leading the organization’s journey to ITFM maturity. […]