In this new article we look at four key areas where understanding TCO is crucial to IT decision-making, and how teams can get this information in the ServiceNow applications they’re already using.
The newest addition to the FMDB family is available now in the ServiceNow App Store.
Join us for the 2026 Financial World of Information Technology Conference, hosted by the IT Financial Management Association (ITFMA), from July 20-24, 2026, at […]
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Trusted Numbers, Better Decisions: Closing the TBM Credibility Gap Many organizations have achieved IT cost visibility through traditional TBM platforms—but visibility alone doesn’t guarantee […]
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Budget season is meant to be a focused period of alignment—where strategy meets financial discipline. But for many IT organizations, it becomes something else […]
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You already know that cost modeling gives you transparency behind service costs. But what can you use that transparency to accomplish? Well, the answer […]
The first step in every new cost modeling project is to create a catalog of clearly defined IT services. Your service definitions are crucial […]
In our recent monthly webinar, a dynamic panel discussion unfolded as experienced Nicus customers shared real-world insight from their experience implementing new showback and […]
If you’ve made the decision or have been tasked with building a cost model, it’s likely your organization and its stakeholders seek a deeper […]
As IT Finance practitioners and practice leads, we can all agree that cost modeling (aka service costing) is the key to truly evaluating costs […]
From a high-level perspective, the value of cost modeling is relatively simple: it brings full transparency to service costs so they can be measured, […]
Creating an accurate cost model to manage, measure, and bill IT services is a crucial step in organizational maturity. But it doesn’t come without […]
A common challenge we hear amongst IT Finance practitioners and practice leads is the inability to get out of the office for events and […]
If you’re trying to stand up a new cost model — or simply want to learn more about what cost modeling is and how […]