In this new article we look at four key areas where understanding TCO is crucial to IT decision-making, and how teams can get this information in the ServiceNow applications they’re already using.
The newest addition to the FMDB family is available now in the ServiceNow App Store.
Join us for the 2026 Financial World of Information Technology Conference, hosted by the IT Financial Management Association (ITFMA), from July 20-24, 2026, at […]
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Trusted Numbers, Better Decisions: Closing the TBM Credibility Gap Many organizations have achieved IT cost visibility through traditional TBM platforms—but visibility alone doesn’t guarantee […]
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Budget season is meant to be a focused period of alignment—where strategy meets financial discipline. But for many IT organizations, it becomes something else […]
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Overall interest in ITFM/TBM has grown steadily over the past several years. But in 2020, there are several trends that will likely cause that […]
When faced with mandatory budget reductions, IT leaders start scouring CapEx spend in search of “nice to have” items that can be cut, and […]
The first, and arguably the most important, step in launching an ITFM program is to gain internal buy-in across both executive leadership and affected […]
There are three core phases necessary to launch a new showback or chargeback and deliver it as a bill of IT. First, the organization […]
As organizations increasingly rely on technology to drive growth and transformation, it’s critical that IT and business leaders work together to maximize the value […]
One of the most intimidating aspects of building a cost model is choosing your design and allocation methodology. The ideal approach will vary based […]
Everyone wants cost transparency. But once you have it, what’s the next step? That crucial question is where organizations struggle most. Cost transparency by […]
Informed decision-making is the core objective of IT Financial Management, and the key to delivering value. But it’s easier said than done. IT leadership […]
Putting a showback or chargeback system in place may feel intimidating, but it doesn’t have to be. This presentation breaks down the core steps […]