Solutions | Service Transformation

Lead Toward a Value-Driven Future

Reimagine the IT service conversation by strengthening alignment between IT and the business. Inspire shared accountability by giving stakeholders a clear understanding of the relationship between cost and value.

Use Insights Everyone Understands

Extend actionable transparency to every intersection of IT and the business it serves.

Stop Mistakes Before They Start

Make overconsumption a thing of the past with proactive insights.

Bring the Hidden to Light

Develop fully burdened rates and accurate TCOs with a defensible cost model.

Visualize the Pipeline

Lay out future initiatives, so you can have a plan that creates new value.

Grow a Smarter Economy for IT Services

Reveal the true value of IT services, and show the outcomes they enable.
Collaborate to align IT spend with business goals.
Lead with the fact-based explanations of costs across individual business units.

Speed up decision making by putting the right insights into the right hands.
Give your stakeholders data that surfaces value and is easy to act on.
Encourage accountability by giving IT service owners budgetary control.

Offer full visibility into service rates and their components to increase trust and credibility.
Inform consumers with a pro-forma Bill of IT that’s delivered automatically.
Define tiered service options to ensure consumers pay for only what they need and nothing more.
Zoom in and out through detail-level spend views, from business unit, app or consumer or service.

Use long-range forecasting and what-if scenarios to balance competing priorities and initiatives.
Tackle long-term projects by understanding costs from every angle.
Drive accuracy in service budgets by including all project investments.

Grow a Smarter Economy for IT Services

01
Redefine Delivery. Demonstrate Impact.
- Reveal the true value of IT services, and show the outcomes they enable.
- Collaborate to align IT spend with business goals.
- Lead with the fact-based explanations of costs across individual business units.
02
Go Beyond Transparency Alone
- Speed up decision making by putting the right insights into the right hands.
- Give your stakeholders data that surfaces value and is easy to act on.
- Encourage accountability by giving IT service owners budgetary control.
03
Gain Transparency Through Better Data
- Offer full visibility into service rates and their components to increase trust and credibility.
- Inform consumers with a pro-forma Bill of IT that’s delivered automatically.
- Define tiered service options to ensure consumers pay for only what they need and nothing more.
- Zoom in and out through detail-level spend views, from business unit, app or consumer or service.
04
Clarify Your Project Lifecycle
- Use long-range forecasting and what-if scenarios to balance competing priorities and initiatives.
- Tackle long-term projects by understanding costs from every angle.
- Drive accuracy in service budgets by including all project investments.

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